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Culture Isn’t Just HR’s Job

Posted By Administration, Monday, August 20, 2018

 

Culture Isn’t Just HR’s Job

Think of your culture if everyone recognized one person daily

 

Written by: Lori McKnight, GOSHRM Blogger

 

 

 

I jumped at the chance to write a blog post for the BlogSquad on HR trends that improve retention and results. I strongly believe recognition, while maybe not a trend, is the silver bullet needed to keep employees longer and performing to their potential.

 

I’ve written many posts supporting this statement and have seen firsthand how “small acts of recognition when multiplied by many can transform a culture”. Isn’t that the best line? I’m not sure where I saw it, but I believe it and it’s now my motto!

 

This line really speaks to me because it implies that culture cannot be built by HR. It takes many people in an organization buying in to your company’s direction and values to impact culture. Top-down only won’t work. HR-driven efforts alone won’t work. Employees don’t choose to engage. They have to be inspired and the best way to inspire someone is by recognizing their contributions and making them feel valued.    

 

 

What if everyone in your organization recognized one person daily?

Hand-written cards are amazing. I love getting them and save them forever. However, they aren’t the most scalable option for everyday thank you's. Also, according to a recent study in Psychological Science the main reason people don’t send thank you notes is because they lack confidence in their writing skills/penmanship.  

 

Enter HRTech. Today’s #HRTech tools facilitate recognition by enabling and encouraging more positive interactions. Social recognition tools like peer-to-peer thanks, recognition walls and nominations make it super easy for people to give others a clap and pat on the back as:

·        everyone can give thanks, on any device in real-time

·        everyone in the company can see who has done a great job

·        others can like, share and congratulate peers on a job well done

 

Since 70% of recognition should be informal, these non-monetary thank yous from peers, managers and senior executives have a multiplier effect  that can transform your culture, take the monkey off HR’s back and elevate HR’s role amongst senior management. 

 

Engaging employees using the medium the majority of your workforce use daily (hourly) is inclusive allowing Steady Eddie employees in departments where it’s harder to shine to receive well deserved recognition too.

 

When words just aren’t enough

Today’s HR platforms also have reward and incentive features. 

 

·        Employees can collect discretionary reward points for great work that can be redeemed for popular gifts, saved for a bigger ticket items, donated to a special cause, given to their child’s sports team or even converted into time off

 

·        Peers can nominate others for company-specific awards or send eCertificates when they see colleagues going over and above doing the things that reflect the company’s core values

 

HR recognition tools are an effective way to amplify your efforts and boost participation.

 

Just think if everyone in the organization added recognition to their daily routine every day. It would have a significant and positive impact on culture. And a stronger culture makes our job as HR professionals a lot more pleasant, leading to a positive return on investment due to higher productivity and better retention – all KPIs that boost the bottom line.

 

 

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Tags:  Culture  HR 

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